GIDS news media, articles, insights and virtual events educate and illuminate its audiences so they can be fully prepared to deal with the new realities at work and in their professions.
Get the latest event updates, and insights from today's leading voices.
< Head of Engineering, Atlassian />
Gurudutt is Head of Engineering at Atlassian, leading the AI charter for Jira Service Management (JSM) Services. He focuses on building next‑generation agentic capabilities that deflect and resolve service desk tickets faster, with an eventual goal of autonomously resolving requests end‑to‑end. Gurudutt works across engineering, product, and design to infuse AI deeply into ITSM workflows and redefine how teams deliver modern,
intelligent service experiences.
< sessions_info />
