Designing systems at population scale introduces challenges that go beyond handling traffic. The complexity lies in enabling interoperability across a large and diverse ecosystem, maintaining trust, and ensuring resilience under unpredictable conditions.

In this keynote, Sarath Chandra Kummamuru shares lessons from building and operating large-scale digital public infrastructure. The session explores what changes when systems move from enterprise scale to national platforms, where traditional approaches often fall short and new architectural patterns emerge in response to real constraints.

The talk also examines how AI is beginning to reshape access to these platforms, particularly through voice and assisted interactions, and the new considerations this introduces at scale.

What You Will Learn

• What changes when systems are designed for population-scale usage
• Why interoperability becomes as critical as scale in open ecosystems
• How architectural patterns emerge from real-world constraints and failures

Who Should Attend

• Software developers
• Software and enterprise architects
• Platform and infrastructure engineers
• Technology leaders building large-scale systems
• Teams working on digital public infrastructure or high-scale platforms