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Guardians of the Gateway: Battling SMS Fraud in Real Time

Fraudsters are constantly exploiting telecom networks through SMS pumping attacks and messaging fraud schemes—costing businesses millions in lost revenue, operational disruptions, and eroded customer trust. But fraud doesn’t wait, and neither should your defense strategy.

In this session, we’ll dive deep into how attackers manipulate messaging platforms and, more importantly, how we detect, prevent, and mitigate fraud in real time. You’ll learn how Twilio Fraud Guard leverages machine learning, anomaly detection, and adaptive risk controls to stop fraudsters before they cause financial damage.

Key Takeaways

• Understanding SMS Pumping Fraud – How bad actors exploit telecom networks to drain money from businesses.
• Inside Twilio Fraud Guard – A deep dive into real-time fraud detection and mitigation techniques.
• Machine Learning & Rule-Based Defense – How AI, anomaly detection, and traffic analysis help stay ahead of fraudsters.
• Geo-Permissions & Adaptive Risk Controls – Cutting-edge strategies to prevent unauthorized or excessive messaging.
• The Business Impact – How fraud affects revenue, customer trust, and operational costs—and how proactive defense saves the day.
• Lessons from the Frontlines – Real-world fraud case studies, unexpected attack patterns, and evolving defense tactics.

Target Audience

• Developers & DevOps Engineers – Professionals responsible for securing messaging APIs and infrastructure.
• Security & Fraud Teams – Experts tackling real-time fraud detection and risk mitigation.
• Product Managers – Those integrating fraud prevention into messaging products and services.
• Business & Strategy Leaders – Decision-makers assessing fraud risk, cost implications, and security investments.

Fraud is evolving—so should your defenses. Join us to learn battle-tested techniques for protecting your messaging infrastructure, minimizing losses, and keeping fraudsters at bay.