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Thu, April 23ArchitectureOpsTech
Self-checkout has rapidly evolved from a cost-saving convenience to a strategic centrepiece of the modern store experience. This session explores how retailers can design intuitive, high-availability self-checkout journeys that reduce friction, improve labor productivity, and strengthen loss-prevention controls. We will share practical lessons on orchestrating hardware, software, and AI-driven risk signals at the edge, while balancing speed, security, and customer trust.
As self-checkout matures from an in-store capability to a strategic differentiator, the next frontier is platformization and monetization. In this segment, we will also share the journey of building Lowe’s Meridius, a fully homegrown, enterprise-grade self-checkout platform and transforming it into a scalable product for the broader retail ecosystem. From a successful debut and industry recognition at NRF Retail’s Big Show, to enabling diverse retail formats, Lowe’s Meridius represents how in-house innovation, proven at scale, can evolve into a market-ready platform: Built by retailer, for retailers.
In this session, we will dive into how we:
This session will highlight not just the technology, but the strategic shift from building for self to building for the industry, unlocking new revenue streams while accelerating innovation.
What You Will Learn
Who Should Attend
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Habeebulla M is Senior Director of Technology in retail innovation at Lowe’s India contributing to Stores Technology. With over 22 years of experience in retail technology and store systems, he drives customer-centric solutions, development of in-store platforms, price execution, self-checkout, and smart locker experiences, enabling scalable capabilities and improving operational efficiency across retail environments.
Deepak Bajpai is Senior Director of Technology at Lowe’s India. With over 17 years of experience in building and scaling retail products, his expertise spans Order Management System, Commerce Platforms, Store Selling Systems and Data and AI implementation. He is also the head of technology for Lowe’s Meridius, a new initiative to commercialize Lowe’s home-grown software products.
