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Agentic Commerce Trends
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Agentic Commerce Trends

Wed, April 22 at 10:00 AM - 10:15 AM GMT+5:30TechLead Architecture

Agentic commerce is driving a fundamental shift in how people shop. This session will unpack how intelligent agents are transforming the retail landscape, reshaping how customers discover, decide, and make a purchase. From the move toward aggregated conversational platforms to the implications for backend systems and agent-to-agent interactions, this talk will highlight both the opportunities and complexities ahead. As shopping becomes more intuitive and ask-driven, this is a forward-looking view into how Target is thinking about and building for the next generation of commerce.

What You Will Learn

  • How intelligent agents are changing customer discovery, decision-making, and purchasing behavior
  • The role of conversational platforms and agent-to-agent interactions in modern commerce
  • Architectural implications of building systems for agent-driven retail experiences

Who Should Attend

  • Software developers
  • Software and enterprise architects
  • Platform engineers
  • Product and engineering leaders in retail and commerce systems
  • Teams building or evaluating AI-driven customer experiences

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About the speaker

Arun Kalyanaraman

Arun Kalyanaraman

VP, Engineering, Target in India

Arun Kalyanaraman leads Core Commerce Engineering at Target in India. In this role, he is responsible for the Core Commerce portfolio and leads engineering teams managing critical retail commerce functions as well as foundational application platforms.

He joined Target in 2013 as Director – Technology and has 20+ years of experience driving complex technology transformations, building high performing teams, and delivering innovative, enterprise-scale solutions. He has led cross-functional teams across geographies, delivering outcomes in diverse, matrixed environments.

Arun believes in leading with curiosity, clarity, and care, and that strong teams and bold ideas are built on trust, shared purpose, and the courage to innovate.

He has a master’s degree in management studies and a bachelor’s degree in electronics, both from the University of Mumbai.

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